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Pick the channel that matches what you need — sales, technical support, billing, or data protection — so your message reaches the right team first time.
Channels
Scale plans, bare metal, committed-use contracts, migration from another provider, or architecture design for a production workload.
Service disruptions, configuration problems, or technical questions. Emailing this address opens a ticket automatically.
The phone line is for P1 incidents only and requires a ticket number.
Invoice questions, tax invoices, payment methods, or Service Credit claims under the SLA Policy.
Service Credit claims are due within 14 calendar days after the affected month ends.
Requests to access, correct, or erase personal data, and any other question for our Data Protection Officer.
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